From MSC to CCO: We’ve Got Your Back
Empower’s MSC Department is pleased to be joining Person Centered Services Care Coordination Organization starting July 1st. On that date, Medicaid Service Coordination services will be provided as Health Home Care Coordination. The Individualized Service Plan (ISP) will be more in-depth and be called a “Life Plan” and the care coordination service will be more thorough and better connected to your medical providers. We are looking forward to providing better service, using the technology that Person Centered Services will provide to us, and working for a “Person Centered” organization. Until then, MSCs will be meeting with each person/ family we serve to discuss these changes, and complete the enrollment paperwork. We are confident this change is for the best, and will make it even easier for you to “live your best life.”